What basic needs should a retail systems management solution address?

When selecting a systems management solution, small business owners should look for at least these basics:

Network device management and monitoring (desktops, laptops, printers, servers, storage)
Hardware/Software inventory management (firmware, serial numbers, license codes, operating systems, versioning)
Systems security management (anti-virus, anti-malware, anti-spyware)
Secure remote control
Service desk to generate and track support tickets

Email pci@www.omegasecure.com or call 636-557-7777 if you need help choosing the right solution or vendor. Read how Omega does it.